Casework Update – May

June 2, 2014

During May, my surgeries have continued to be busy with constituents asking me for support and help with a variety of issues both local and national…

A constituent faced considerable problems with his National Insurance (NI) contributions. His previous and most recent employers failed to pay his NI contributions, even though the contributions had been deducted at source and this was clearly stated on his wage slips and P60’s. I instigated a full investigation to take place. My constituent had been diagnosed with a terminal disorder and the need to have this issue resolved was imperative. As a result, HM Revenue & Customs (HMRC) recorded all the earnings up-to-date on his account.

An elderly constituent suffered a stroke and cannot walk. She uses an electric scooter but was experiencing difficulties with the kerb outside her home which was obstructing her mobility. Se required a dropped kerb. I contacted the Council and, as a result, a suitable location was identified and a new pair of crossings provided that will my constituent access to the wider footpath network.

A constituent was experiencing problems with her winter fuel allowance. I wrote to the Department for Work and Pensions on her behalf and within a few hours, arrangements were being made to pay her outstanding £200 winter fuel payment, and DWP are investigating the poor service she received.

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