Emma Lewell-Buck is to meet with Nexus officials after receiving a number of complaints about delays to the Metro service.
Passengers have experienced repeated service disruptions in recent months, with power outages and faulty trains leaving many passengers stranded.
A number of constituents have written to Emma complaining of frequent delays, and so Emma has arranged a meeting with Nexus’ Transport Operations Director Tobyn Hughes next week to discuss how the service can be improved.
Emma said:
“People need public transport they can rely on, but at the moment the Metro’s performance isn’t good enough. When people are complaining of delays nearly every day something has to be done, and that’s why I have asked for an urgent meeting to get to the bottom of these issues.”